Computer Repairs in Claremont and Western Suburbs
Our Commitment to Lifelong Client Relationships
“Don’t you dare move somewhere else,” insisted one of our clients who has been with us since 2009. Back then, we operated out of a small office at the back of a Fancy Dress Shop on Stirling Hwy. We promised them we wouldn’t move, and we’ve kept that promise.
As their business grew, they turned to us for advice on website setup, email configuration, and phone systems. Today, despite the challenges posed by COVID-19, their team has expanded to 21 people. This success story exemplifies the Res-Q IT ethos: we focus on one client at a time and aim to build lifelong relationships.
Home users often lack the time or resources to manage their computers, and corporate support can be prohibitively expensive. Our Business and Residential support teams collaborate to provide up-to-date, professional advice to home users. Whether it’s finding the best way to store family photos or using iTunes Family Sharing, we don’t turn them down—we jump into action.
Our Growth and Recognition
Over the years, our office has grown significantly. We have become certified partners of renowned brands such as Lenovo, HP, Dell, and others. Additionally, we have been recognised as technology partners by Microsoft, Apple, and Ubiquiti. These certifications, combined with our extensive experience, enable us to effectively resolve IT-related issues and rescue more people from computer problems.
We value your feedback
We believe that our great customer service is what set us apart. To achieve that we collect your feedback and set measures to learn where we can improve and learn how to serve you better.
Bringing Corporate-Level Service to Everyone
Now, anyone can enjoy the same level of service and productivity as big corporations. The skills we’ve honed working with large companies enable us to help you work more quickly and effectively at home. We treat each person with respect and patience, resolving 98% of computer or Wi-Fi issues through our extensive experience. For the remaining 2%, we find answers through our dedicated research and development.
For those who don’t want a slapdash, budget approach to home working, Res-Q IT is the first choice.
The Team at Res-Q Computer Services is here to help you. Our clients believe we go above and beyond to solve computer problems. Don’t wait – contact us today!
Got Tech Dramas?
You might be just an ordinary computer or Apple Mac owner experiencing tech dramas and seeking help and advice, or perhaps you need assistance with a smart home automation system.
Our Services
- Speed Optimization: We make computers fast and we build fast computers.
- Cybersecurity: Providing cybersecurity solutions for parents, kids, and secure networks for both business and home environments.
- Wireless Network Setup: Expert setup of wireless networks to ensure seamless connectivity.
- Laptop Screen Repairs: Specializing in Apple Mac and Windows laptop screen repairs.
- One-on-One Consultations: Personalized consultations to address your specific tech needs.
- Virus Removal and Security Checks: Thorough virus removal and comprehensive checks to determine if your computer has been compromised.
- Res-Q Protection Kit: A comprehensive package including backup solutions, DNS protection, anti-phishing, antivirus, and regular maintenance – no dramas!
Computer Repairs in Claremont and Western Suburbs
