Billing Portal
Customer invoice and account payment access.
System Status
Live service health for Res-Q IT customers.
Status is calculated from the services Res-Q IT is monitoring now. Green means everything is up, yellow means one or more monitored systems needs attention, and red means more than half are down.
Monitored5
Down0
Limited0
All Services Operational
All monitored Res-Q IT services are currently available.
Operational
Main Internet Services
Core internet access and primary connectivity services.
Calls Indicator
Busy when Res-Q IT receives 3–4 calls within 10 minutes.
Dispatcher
Yellow when 10–20 tickets created today are still open; red when over 20 are open.
Telstra Wholesale Network Outages
Carrier outage monitoring for wholesale network incidents.
Overall Green
All monitored services are operational. Busy call volume alone is shown as a limited condition, not a full outage.
Overall Yellow
One or more monitored systems is degraded, busy, or down, while 50% or less are down.
Overall Red
More than 50% of monitored systems are down. This is treated as a major service impact.