Same Res-Q ecosystem.
Different sector, different setup
Most Perth SMBs sit on roughly the same stack — Microsoft 365, a backup, a phone system, a cyber baseline, connectivity through Cipher Connect. That's the skeleton. What changes is the workflow on top — trust accounting, field forms, settlement portals, grant reporting, resident-care technology. We tune the same ecosystem to each one.
Different industries, the same frustrations
After 17 years across Perth's legal practices, demolition yards, settlement agencies, community centres and family kitchens, the IT pain shows up in the same shapes — just wearing different clothes.
Eight sectors, one tuned ecosystem
Our five primary clusters — legal, trades, property, community, and retirement villages & aged care — make up most of our day-to-day work. Hospitality and manufacturing are growing clusters. The seven aren't the only sectors we serve, just the ones we know best.
Talk specifics
about your sector
A 30-minute industry consult, no pitch deck. We'll come prepared with what we typically see in your sector and ask about your three biggest current frustrations. You'll leave with at least one specific action — regardless of whether we ever work together.
- ✓ Sector-relevant agenda prepared in advance
- ✓ No pitch deck — just questions
- ✓ Written follow-up within 3 days
- ✓ One specific actionable recommendation
What stays the same in every sector
Underneath the sector-specific configuration, every Perth SMB we work with runs on roughly the same five components. We size them up or down — but the shape is consistent.
- Microsoft 365 (email, files, Teams, identity)
- Right-sized cyber baseline & backup
- A phone system that fits the team's mobility
- Connectivity through Cipher Connect (mobile & NBN)
- Documented IT environment & one accountable team
What changes per industry
Sector-specific tuning is where 17 years of pattern recognition pays off. We don't rebuild the skeleton for each client — we tune the muscle on top.
- Workflow integrations (PEXA, Xero, MYOB, sector PMS)
- Compliance frameworks (Law Society, ATO, ASD Essential Eight)
- Risk priorities by sector (BEC scams, ransomware, fraud)
- Staff & volunteer turnover patterns
- Mobile device profiles for field vs office work
- Backup retention requirements by industry obligation
First conversations focus on workflow, not technology
We need to understand how money flows through your business each day, who depends on what, and what would hurt most if it broke. That conversation always comes before any technology recommendation.
From first call to long-term partner
Most of our clients have been with us for over five years. The shape of the relationship typically evolves through four stages — each one builds on the documentation and trust from the last.
No high-pressure sales process. The first conversation is genuinely a conversation — we ask, you talk, we listen.
Book an
Industry Consult
Tell us a bit about your sector and your three biggest current frustrations. A senior Res-Q consultant will be in touch — usually within one business day — with a sector-relevant agenda for the call.
- ✓ No pitch deck — we'll just ask questions
- ✓ Written follow-up summary within 3 working days
- ✓ You leave with one specific actionable recommendation
A local team that knows
how your industry actually works
Sector experience isn't a marketing claim — it's the difference between an IT provider that fits your workflow and one that fights it. We've built our sector pattern library one client at a time, by people willing to teach us how their world actually works.
Real Perth clients, real outcomes
Their advice has saved us from a couple of bad decisions where vendors were pushing solutions that didn't fit our practice. Plain English, honest answers.
Quick, professional, and genuinely understands how a construction business runs day-to-day. Our IT just works now — and we know who to call if it doesn't.
We've worked with the team for over a decade. They help us think through what's coming next — not just fix what's broken today.