Australian mobile,
connected to your IT
Cipher Connect is Res-Q IT's telco arm. 4G & 5G voice plans, business pooling and mobile broadband — all on a tier-1 wholesale network, all supported by the same Perth team that already looks after your computers, your cybersecurity and your Microsoft 365.
The same eight frustrations, on repeat
After years running mobile services alongside our IT clients, the complaints about big-carrier mobile are remarkably consistent. Cipher Connect is built around fixing these specific eight things.
22 plans, three categories
All prices include GST and are month-to-month with no lock-in contract. Plans are billed monthly in advance. Auto top-up is optional — choose hard-cap if you'd rather never see a surprise bill.
Voice & data plans on a single SIM. Best for individuals, family members, or staff who need their own line. Unlimited standard Australian calls & SMS included on every plan.
Shared-data plans for businesses with multiple SIMs. The pool size is the total data available across all SIMs sharing it. Add or remove SIMs without changing the plan. Setup fee per SIM applies.
Data-only SIMs for mobile routers, modems, iPads, hotspots, dashcams, IoT devices — anywhere you need cellular data without voice. No calls or SMS.
One team for IT, cyber
and connectivity
Cipher Connect is the telco arm of Res-Q IT — same Perth team, same standards, same accountability. When your mobile, your internet, your Microsoft 365 and your cybersecurity all live with one provider, things just work better.
- ✓ Local support from real humans in Claremont
- ✓ One invoice, one phone number, one accountable team
- ✓ Bundling discounts when you pair mobile with NBN
- ✓ Tier-1 wholesale network — same towers as the big carriers
The Res-Q ecosystem
Mobile is one product line in a broader system. Cipher Connect handles connectivity. Other layers handle cyber protection, hardware, and the people watching over it all. Here's how it fits together.
Three steps,
then we're in touch
Pick your plan, choose eSIM or physical SIM, and tell us when you'd like service to start. We'll verify your ID separately (driver's licence & Medicare or passport) before activation — per Australian telco regulations.
- ✓ No lock-in contract — cancel any time
- ✓ Port your existing number for free
- ✓ eSIM ready in under 10 minutes
One ecosystem.
Two brands.
Same team behind both.
When you call about a mobile bill, you reach the same Perth team who fixes your computer, looks after your Microsoft 365 and keeps your family safe online. That's not a feature — it's the whole point. Cipher Connect exists so connectivity can be part of the same conversation as everything else we do.
Real people, real outcomes
When my husband passed away, I dreaded dealing with his mobile account. Cipher Connect treated it as a person, not a ticket. They handled everything with care.
Lost my SIM in Singapore on the second day of a 3-week trip. Cipher Connect had me back online same day with an eSIM — across a 5-hour time difference.
My internet was dropping out, NBN said it was fine, the modem company blamed NBN. Cipher Connect figured out it was the wiring in my house and got it fixed. 898/49 Mbps now.